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SHIPPING POLICY

Please be mindful that below are only ESTIMATED delivery times and apply AFTER your order has been dispatched. Your order could be delayed due to factors like postal service disruptions during the pandemic and poor weather conditions. 

🇨🇦 Canada: up to 15 business days
🇺🇸 United States: up to 20 business days
🌏 International: up to 30 business days

I ship as quickly as possible and cannot guarantee shipping timelines or be responsible for delays once a parcel leaves my hands. Delivery delays are beyond my control, and I will only process refunds or replacement orders AFTER the above time period has lapsed.

Please CHECK YOUR SHIPPING ADDRESS and ensure that it is correct. I ship to the address that you provide, and cannot be responsible for orders shipped to a wrong address or undeliverable due to an insufficient address. You are responsible for the re-shipping cost.

RETURN & EXCHANGE POLICY
I gladly accept returns and exchanges

Contact me within: 7 days of delivery

Ship items back within: 14 days of delivery

The following items can't be returned or exchanged

Unless they arrive damaged or defective, I can't accept returns for any of my personalized products such as the personalized red envelopes and pregnancy announcement cards.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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